Why the file matters more than the crew
Most restoration disputes come down to documentation, not workmanship. Missing readings, undated photos, drying that ran two days longer than the log supports, or scope written after the fact. The file here is built as the work happens: category and class on arrival, moisture readings against reference materials daily, photographs at every stage, manifests for everything removed.
Built to the standards you audit against
S500 for water, S520 for mold, and Xactimate line items in the current price list for your region. Equipment counts and days are justified by the log. Supplements come with the photographs and readings that support them. If a scope is questioned, the answer is already in the file.
What you get
Read access to the claim file from day one: category, readings, photos, manifests, scope and correspondence in one place.
Readings against unaffected reference materials, logged every day and timestamped, not summarised at the end.
Line items in the current regional price list, tied to the photos and readings that justify them.
IICRC S500 classification recorded and photographed before any material is moved.
Arrival, extraction, demolition, drying setup, daily checks, completion. Dated, geotagged, attached to the file.
Consistent process and consistent documentation wherever in Stanislaus, San Joaquin or Merced counties the loss is.
How it works for adjusters
Assign the loss to Propertyvendr or send the insured to Propertyvendr. Either way the file is opened with your claim number.
Category, class and extent recorded with photographs and readings; you see it in the file.
Drying runs to the S500 goal with readings logged daily. Demolition is manifested. Nothing is estimated after the fact.
Xactimate scope from the file. Supplements carry the readings and photographs that support them.
Completion photographs, final readings, manifests and invoices in the file. Reconstruction, if approved, continues under the same reference.
Questions
Can you work with our preferred vendor program?
Yes. Program requirements for documentation, pricing and response are recorded on the account and applied to every assignment.
Which price list and which Xactimate version?
The current Xactimate price list for the loss location and the current software version. Line items are tied to photographs and readings in the file.
How quickly is a crew on site?
60 to 90 minutes in Modesto, 90 to 140 minutes across the rest of the 32 cities, 24 hours a day. The arrival time is recorded in the file.
Do you handle contents and reconstruction?
Contents pack-out, cleaning and storage are available under the same file. Reconstruction after mitigation continues under the same reference number once approved.
Who is the licensed contractor?
A licensed and insured California contractor matched to your request, identified to you with its license number at assignment. License number and insurance certificates are in the claim file.
Can the insured see the same file we see?
Yes, with the roles you and the insured agree. Both parties see the same readings, photographs and scope, which removes the usual back-and-forth over what was documented and when.
